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Country Report

Financial Cards and Payments in Greece

Mar 2011

Price: $900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Greece with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Greece, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Greece market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Greece?
  • What are the major operators and issuers in Greece?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Greece, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Sample Analysis

EXECUTIVE SUMMARY

Economic crisis affects consumer attitude toward credit cards

The deterioration in the domestic macro-economic environment in 2010 particularly in terms of labour market conditions and the slowdown in real disposable income growth, has negatively impacted the debt servicing capability of certain households. This is a crucial development, given that income risk is one of the major parameters affecting household credit card use. Quite simply, if people fear losing their job, they are more likely to spend less on superfluous items and just buy their basic necessities using cash rather than credit.

Debit growth accelerates through education, new reluctance to use credit

Greece is going through massive restructuring brought about by years of over borrowing, as well as the 2004 Olympics that was grossly over budget and fuelled by easy and cheap access to foreign money. The Greek consumer, similar to the government, also over-indulged on easy access to credit via an onslaught of credit cards. Now that the country is firmly in recession and bordering on insolvency, Greek consumers are more focused than ever on limiting their own risk of insolvency by paying for goods with cash or debit cards rather than credit cards.

Banks tighten lending standards for credit card issuance

In 2010, Greek banks are facing an entirely new set of challenges. The pressures that their household and business customers are experiencing are unprecedented given the crippling recession that is gripping Greece. In an effort to minimise loan and credit losses, banks are not extending credit to anyone save their best, most collateralised customers. The lack of extending credit to households and businesses may improve banks’ liquidity, but it will surely delay the onset of economic recovery.

Credit consolidation programmes add to falling number of credit cards

Despite the fact that the Greek economy is facing difficult times, credit card issuing banks are trying to capitalise on the turbulence by offering consumers various credit consolidation programmes aimed at making their lives easier and more manageable. Similar to US debt consolidation schemes, banks are offering consumers the ability to consolidate existing balances on high interest credit cards into one bank with one card. According to market observers, consumers are flocking to this product offer in such numbers that banks are employing additional personnel to address the demand for their debt consolidation programmes.

Consumer education a growing priority for issuing banks

In Greece, credit cards were marketed in the past as a convenience and as a replacement to carrying around cash to pay for goods or services. To increase credit card transaction values, card issuing companies focused on the minimum monthly payment that a consumer had to make in order to remain current on the account. With the onset of the country’s most severe economic crisis, banks have changed course and are spending resources on educating consumers both on proper usage of credit as well as on debit card usage, stressing to cash-reliant customers that debit cards can also be used for payment.

Table of Contents

Table of Contents

Financial Cards and Payments in Greece - Industry Overview

EXECUTIVE SUMMARY

Economic crisis affects consumer attitude toward credit cards

Debit growth accelerates through education, new reluctance to use credit

Banks tighten lending standards for credit card issuance

Credit consolidation programmes add to falling number of credit cards

Consumer education a growing priority for issuing banks

KEY TRENDS AND DEVELOPMENTS

Consumers reassessing their use of credit cards

Despite difficult conditions, debit usage continues impressive growth

Greek banks tightening terms and conditions for extending credit in 2010

Credit card consolidation programmes gaining popularity

Card issuing banks focusing on consumer education

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2005-2010
  • Table 2 Number of ATMs 2005-2010
  • Table 3 Value Lost to Fraud 2005-2010
  • Table 4 Card Expenditure by Location 2010
  • Table 5 Card Expenditure by Category 2010
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2005-2010
  • Table 7 Domestic versus Foreign Spend 2010

MARKET DATA

  • Table 8 Consumer Payments: Value 2005-2010
  • Table 9 Consumer Payments: Number of Transactions 2005-2010
  • Table 10 Financial Cards: Number of Cards in Circulation 2005-2010
  • Table 11 Financial Cards Transactions: Value 2005-2010
  • Table 12 Financial Cards: Number of Transactions 2005-2010
  • Table 13 Financial Cards: Number of Accounts 2005-2010
  • Table 14 Financial Cards: Number of Cards by Issuer 2005-2009
  • Table 15 Financial Cards: Number of Cards by Operator 2005-2009
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2005-2009
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2005-2009
  • Table 18 Consumer Payments Forecast: Value 2010-2015
  • Table 19 Consumer Payments Forecast: Number of Transactions 2010-2015
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2010-2015
  • Table 21 Financial Cards Forecast: Value 2010-2015
  • Table 22 Financial Cards Forecast: Number of Transactions 2010-2015
  • Table 23 Financial Cards Forecast: Number of Accounts 2010-2015

DEFINITIONS

ATM function

Debit function

Credit function

Commercial credit cards

Charge card function

Commercial charge cards

Open Loop pre-paid function

Closed Loop pre-paid function

Store cards

Pre-paid

Contact Smart Card

Contactless Smart Card

Card Expenditure by Location

Card Expenditure by Sector

Domestic versus Foreign

Value lost to fraud

  • Summary 1 Research Sources

Financial Cards and Payments in Greece - Company Profiles

Alpha Bank SA - Financial Cards and Payments - Greece

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Alpha Bank SA Competitive Position 2009

EFG Eurobank Ergasias SA - Financial Cards and Payments - Greece

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Emporiki Bank of Greece SA - Financial Cards and Payments - Greece

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

National Bank of Greece SA - Financial Cards and Payments - Greece

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 11 National Bank of Greece SA: Competitive Position 2009

Piraeus Bank SA - Financial Cards and Payments - Greece

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 14 Piraeus Bank SA: Competitive Position 2009

ATM Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • The number of ATM function cards issued in 2010 totalled 14 million, an increase of 4% compared with 2009. This deceleration in growth is consistent with the decreasing growth rate from 2008 (27%) to 2009 (10%). Consumers may have finally understood that debit cards can in fact function as ATM cards as well and that there is ultimately no need for a separate ATM card.

COMPETITIVE LANDSCAPE

  • Greek banks do not invest heavily in marketing for ATM cards, either in print or television advertising. ATM cards and transactions are a very low margin business for banks and thus do not warrant any additional spend. However, banks are taking steps to educate their customers on the proper usage of ATM machines and through bank personnel, are making customers aware that many of the services they wait in line for at local branches can be done via any bank-owned ATM across the country.

PROSPECTS

  • Over the forecast period, the growth rate in the number of cards is expected to peak at 4% in 2013 before slowing considerably in 2014 and 2015. As old ATM cards are lost, stolen or simply worn out, banks are now issuing in their stead debit cards with ATM functionality imbedded.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2005-2010
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 26 ATM Cards Category Performance: % Growth 2005-2010
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 28 ATM Cards Forecast Category Performance: 2010-2015
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2010-2015
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2010-2015

Charge Card Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • Although charge cards are marketed to more affluent individuals, even this demographic has felt the impact of the Greek credit crisis, as evidenced by the decrease in consumer transactions and spend in 2010. Personal charge card transactions fell to EUR142 million, down from EUR155 million in 2009. Likewise, consumers used their charge cards less often. Personal charge card transactions fell to 1.5 million from 1.6 million in 2009. While the decrease in personal charge card usage is less than that of revolving credit cards, it still significant nonetheless, indicating that even affluent consumers are spending less.

COMPETITIVE LANDSCAPE

  • Competition between the operators is not as fierce for charge cards as it is for credit cards because the latter is a much bigger category where banks and issuers commit more advertising and marketing resources. Thus, Alpha Bank and Citigroup compete between each other for fewer customers by offering more exclusive benefits to their respective cardholders. Dedicated customer service representatives for elite cardholders promise to obtain virtually anything from concert or airline tickets, to tickets for the 2010 FIFA World Cup.

PROSPECTS

  • Charge cards in Greece have historically been marketed towards upper-income executives, entrepreneurs and affluent individuals. This target consumer base is expected to shrink rather than grow in Greece. As a result, the growth in charge cards is also expected to be muted. Forecasts place personal charge card transaction spend in 2015 at an anticipated EUR140 million, roughly EUR2 million less than 2010’s transaction value of EUR142 million. While it is true that upper-income individuals are better prospects from a risk point of view, with lower default rates, their lack of numbers in Greece is expected to be a limiting factor in future charge card growth.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2005-2010
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 34 Charge Cards Category Performance: % Growth 2005-2010
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 36 Personal Charge Cards Category Performance: 2005-2010
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 38 Personal Charge Cards Category Performance: % Growth 2005-2010
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 40 Commercial Charge Cards Category Performance: 2005-2010
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2005-2010
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 44 Charge Cards: Number of Cards by Issuer 2005-2009
  • Table 45 Charge Cards: Number of Cards by Operator 2005-2009
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2005-2009
  • Table 47 Charge Cards Payment Transaction Value by Operator 2005-2009
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2005-2009
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2005-2009
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2005-2009
  • Table 51 Personal Charge Cards Transaction Value by Operator 2005-2009
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2005-2009
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2005-2009
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2005-2009
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2005-2009
  • Table 56 Charge Cards Forecast Category Performance: 2010-2015
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2010-2015
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2010-2015
  • Table 60 Personal Charge Cards Forecast Category Performance: 2010-2015
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2010-2015
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2010-2015
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2010-2015
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2010-2015
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2010-2015

Credit Card Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • As consumers deal with the impact of the government’s attempted rescue of the economy, they are re-evaluating everything from their purchasing habits to their use of credit. Up until three years ago,when the economy was humming along at a healthy growth rate, consumers were not overly concerned with paying the 14% interest on revolving credit card balances. However, after a third round of austerity measures that have reduced salaries and holiday bonuses for Greek civil servants, who account for 14% of employed persons, consumers are examining their finances and cutting expenses where they can. Paying off revolving debt and thus reducing interest expenses is an easily identifiable solution.

COMPETITIVE LANDSCAPE

  • The personal credit card category is dominated by the National Bank of Greece SA, EFG Eurobank Ergasias SA and Alpha Bank SA. These top three players accounted for roughly two-thirds of overall credit card transaction value in 2009. Their strength and share is a function of their respective size. These issuers are also the top three banks in terms of loans, deposits and branches and thus are benefiting from economies of scale. They can and do spread the fixed costs inherent in advertising and marketing over a wider base.

PROSPECTS

  • While personal credit cards will always have a place in Greece because of convenience and the perception of a higher status that credit card users enjoy, their growth rate has declined in light of the economic situation in the country. Personal credit card transaction value and volume both decreased in 2009 and 2010 and are both expected to continue to see a decline during the early part of the forecast period. As Greece works its way through the economic crisis, consumers will also take some time to fully return to their free-spending ways. Euromonitor International data shows credit card spend will continue to decline in 2011 and 2012 in constant value terms, only returning to positive growth in 2013, after which the growth rate will improve to 7% by 2015.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2005-2010
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 70 Credit Cards Category Performance: % Growth 2005-2010
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 72 Personal Credit Cards Category Performance: 2005-2010
  • Table 73 Personal Credit Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 74 Personal Credit Cards Category Performance: % Growth 2005-2010
  • Table 75 Personal Credit Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 76 Commercial Credit Cards Category Performance: 2005-2010
  • Table 77 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 78 Commercial Credit Cards Category Performance: % Growth 2005-2010
  • Table 79 Commercial Credit Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 80 Credit Cards: Number of Cards by Issuer 2005-2009
  • Table 81 Credit Cards: Number of Cards by Operator 2005-2009
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2005-2009
  • Table 83 Credit Cards Payment Transaction Value by Operator 2005-2009
  • Table 84 Personal Credit Cards: Number of Cards by Issuer 2005-2009
  • Table 85 Personal Credit Cards: Number of Cards by Operator 2005-2009
  • Table 86 Personal Credit Cards Payment Transaction Value by Issuer 2005-2009
  • Table 87 Personal Credit Cards Payment Transaction Value by Operator 2005-2009
  • Table 88 Commercial Credit Cards: Number of Cards by Issuer 2005-2009
  • Table 89 Commercial Credit Cards: Number of Cards by Operator 2005-2009
  • Table 90 Commercial Credit Cards Payment Transaction Value by Issuer 2005-2009
  • Table 91 Commercial Credit Cards Payment Transaction Value by Operator 2005-2009
  • Table 92 Credit Cards Forecast Category Performance: 2010-2015
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2010-2015
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2010-2015
  • Table 96 Personal Credit Cards Forecast Category Performance: 2010-2015
  • Table 97 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 98 Personal Credit Cards Forecast Category Performance: % Growth 2010-2015
  • Table 99 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2010-2015
  • Table 100 Commercial Credit Cards Forecast Category Performance: 2010-2015
  • Table 101 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 102 Commercial Credit Cards Forecast Category Performance: % Growth 2010-2015
  • Table 103 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2010-2015

Debit Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • Despite an economic crisis that threatens the solvency of Greece as a country, debit card issuance and use is continuing to grow. In light of Greek consumers being asked to shoulder the brunt of government austerity measures, the 15% increase in debit card transaction value and the 16% increase in transaction volume registered in 2010 are considered impressive.

COMPETITIVE LANDSCAPE

  • National Bank of Greece SA and EFG Eurobank Ergasias SA are clearly the top banks in terms of debit card issuance and transaction value. National Bank of Greece leads with a 29% and 27% share respectively, while Eurobank follows closely behind with respective shares of just under 29% and 25%.

PROSPECTS

  • For debit cards, the growth in transaction value will continue to strengthen. In constant value terms, transaction value is set to rise at a CAGR of 13% over the forecast period, compared with a rise of 12% seen over the review period.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2005-2010
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 106 Debit Cards Category Performance: % Growth 2005-2010
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 108 Debit Cards: Number of Cards by Issuer 2005-2009
  • Table 109 Debit Cards: Number of Cards by Operator 2005-2009
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2005-2009
  • Table 111 Debit Cards Payment Transaction Value by Operator 2005-2009
  • Table 112 Debit Cards Forecast Category Performance: 2010-2015
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2010-2015
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2010-2015

Pre-Paid Card Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • The majority of the growth is attributable to computer-savvy young adults using pre-paid cards to make online purchases. Despite the fact that online credit card purchases are just as secure as online pre-paid card purchases, consumers still feel more comfortable heading to a bank, topping up their pre-paid cards and then using the same pre-paid card to shop online.

COMPETITIVE LANDSCAPE

  • Pre-paid card transaction value stood at EUR180 million in 2010, a 50% increase from 2009. In light of this impressive growth, issuing banks are expected to focus more and more on the pre-paid category. While the fees and revenue that issuing banks garner from pre-paid cards is small compared to credit cards, where they can earn interest on outstanding balances, the economics of the pre-paid category are attractive nonetheless. According to a trade interview with a leading issuer, ‘pre-paid cards are great for us, while the fees might be small, there is zero chance of default on these cards. The top-up fees are immediately recognised as revenues, not to mention the fees that we charge for replacing lost or stolen cards.’

PROSPECTS

  • Based upon past and future growth rates, as well as trade interviews, pre-paid card transaction values and volumes are expected to continue their impressive growth in the future. According to Euromonitor International forecasts, the CAGR of pre-paid cards over the forecast period is expected to be 34% in constant transaction value terms.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2005-2010
  • Table 117 Open Loop Pre-paid Cards Category Performance: 2005-2010
  • Table 118 Pre-paid Cards Category Performance: Number of Cards in Circulation 2005-2010
  • Table 119 Pre-paid Cards Category Performance: % Growth 2005-2010
  • Table 120 Open Loop Pre-paid Cards Category Performance: % Growth 2005-2010
  • Table 121 Pre-paid Cards in Circulation Category Performance: % Growth 2005-2010
  • Table 122 Pre-paid Cards: Number of Cards by Issuer 2005-2009
  • Table 123 Pre-paid Cards: Number of Cards by Operator 2005-2009
  • Table 124 Pre-paid Cards Transaction Value by Issuer 2005-2009
  • Table 125 Pre-paid Cards Transaction Value by Operator 2005-2009
  • Table 126 Open Loop Pre-paid Cards: Number of Cards by Issuer 2005-2009
  • Table 127 Open Loop Pre-paid Cards: Number of Cards by Operator 2005-2009
  • Table 128 Open Loop Pre-paid Cards Transaction Value by Issuer 2005-2009
  • Table 129 Open Loop Pre-paid Cards Transaction Value by Operator 2005-2009
  • Table 130 Pre-paid Cards Forecast Category Performance: 2010-2015
  • Table 131 Open Loop Pre-paid Cards Forecast Category Performance: 2010-2015
  • Table 132 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2010-2015
  • Table 133 Pre-paid Cards Forecast Category Performance: % Growth 2010-2015
  • Table 134 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2010-2015
  • Table 135 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2010-2015

Store Card Transactions in Greece - Category Analysis

HEADLINES

TRENDS

  • Despite the increased acceptance and usage of personal credit cards in Greece, store cards are still struggling to find acceptance. With the exception of IKEA and a small number of big retailers, the store card category is still negligible in Greece. IKEA is the largest furniture and furnishing store in Greece and despite a poorly performing economy, still saw sales revenue increase by 9% in 2009. Kotsovolos is a big box retailer that is focused specifically on consumer electronics. It is only these few ultra large retailers that use closed loop store cards.

COMPETITIVE LANDSCAPE

  • The competition for issuing and using store cards is still very much in the early stages. Millennium Bank issues store cards for furniture and housewares retail leader IKEA, and thus benefits from economies of scale as the sole and largest player in this category, since the inherent start-up costs such as imprinting, tracking and billing store cards can be spread over a larger base of sales. This is especially the case compared to issuers who might enter the store card category through linking up with smaller retail chain competitors.

PROSPECTS

  • At some point, Greece and the general Greek economy will work their way through the current economic crisis. While the future for credit, debit and particularly pre-paid cards looks stronger, the future for store cards will remain difficult. The main limiting factor is not that banks are unable to issue cards, but that retailers are simply too small in Greece to justify the added expense of offering store cards to their customers.

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards and Payments
    • Financial Cards in Circulation
      • ATM Function
      • Charge Card Function
        • Commercial Charge Cards
        • Personal Charge Cards
      • Credit Function
        • Commercial Credit Cards
        • Personal Credit Cards
      • Debit Function
      • Pre-Paid Function
        • Closed Loop Pre-Paid Function
        • Open Loop Pre-Paid Function
      • Store Cards
    • Transactions
      • Total Cards Transactions
        • ATM Transactions
        • Card Payment Transactions
          • Charge Card Transactions
            • Commercial Charge Card Transactions
            • Personal Charge Card Transactions
          • Credit Card Transactions
            • Commercial Credit Card Transactions
            • Personal Credit Card Transactions
          • Debit Transactions
          • Pre-Paid Transactions
            • Closed Loop Pre-Paid Card Transactions
            • Open Loop Pre-Paid Card Transactions
          • Store Card Transactions
      • Consumer Payment Transactions
        • Card Payment Transactions (Excl Commercial)
        • Electronic Direct/ACH Transactions
        • Paper Payment Transactions
          • Cash Transactions
          • Other Paper Payment Types

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices % growth
  • Retail value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Retail value retail selling price nominal (current) prices % growth
  • Retail value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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