Competitive Landscape
Cosway Accelerates Digital Transformation to Stem Sales Decline
Direct selling in Malaysia remains highly fragmented in 2025, with concentration declining further over the review period. Amway (M) Sdn Bhd held the largest value share at 3% in 2025, down from 5% in 2020, reflecting intense competition and macroeconomic headwinds.
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Overview:
Understand the latest market trends and future growth opportunities for the Direct Selling industry in Malaysia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Direct Selling industry in Malaysia, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Direct Selling in Malaysia report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Direct Selling in Malaysia?
- Which are the leading retailers in Direct Selling in Malaysia?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How has the impact of COVID-19 and national lockdown impacted consumer demand?
- Which formats have benefited the most from stockpiling and enforced home seclusion?
- How will the wider economic impact of COVID-19 shape the retail landscape in the future?
- Where is future growth expected to be most dynamic?
Direct Selling in Malaysia - Category analysis
Key Data Insights
Slower Peformance as Competition Intensifies for Direct Selling
Slower Peformance as Competition Intensifies for Direct Selling
Nu Skin and Dr's Secret Drive Growth with Ai-Powered Personalisation
Steady Growth Supported by Ai Tools That Personalise Consultations and Boost Engagement
Cosway Accelerates Digital Transformation to Stem Sales Decline
Retail in Malaysia - Industry Overview
Retail Growth Slows as Consumers Seek Greater Value-For-Money
Key Data Insights
Retail Growth Slows as Consumers Seek Greater Value-For-Money
Appliances and Electronics Specialists Retain Lead Despite Softening Demand
Ikea Reinvents Store Experience to Drive Physical Footfall and Brand Connection
Strong Focus on Value Amid Cost Pressures Fuels Retail Growth
Shopee, Lazada and Tiktok Shop Expand Social Commerce Reach
Shopee and 99 Speedmart Sustain Leadership as Retail Remains Fragmented
Wow Beauty and Jaya Grocer Signature Set New Experiential Benchmarks
Informal Retail
Opening Hours for Physical Retail
Seasonality
Chinese New Year
Hari Raya Aidilfitri
Deepavali
Christmas
Country Reports Disclaimer
The following categories and subcategories are included:
Direct Selling
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
Direct Selling
Direct selling is the marketing of consumer goods directly to consumers, generally in their homes or the homes of others, at their workplace, and other places away from permanent retail locations. Direct selling occurs in two primary ways: On a one-to-one basis (usually by prior arrangement a demonstration is given by a direct seller to a customer) or on a party-plan basis (selling through explanation and demonstration of products to a group of prospective customers by a direct seller usually in the home of a host(ess) who invites other persons for this purpose). Avon stands as a prime example of a direct seller using one-to-one selling, whereas Tupperware is famous for its party-plan method. Direct selling of services - such as insurance, telecoms, other utilities, and financial services - are excluded.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Direct Selling research and analysis database.
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