Although the pandemic is firmly in the past, a period of uncertainty will linger in 2023 as the impact of the war in Ukraine continues and inflation remains high. Consumers will remain overly price-sensitive in the near future, which will affect full-service restaurants with its labour-intensive structure and comparatively high prices to limited-service restaurants and street stalls/kiosks.
Even though it is often just associated with limited-service restaurants, it should not be forgotten that food delivery in Austria is still very much a feature of full-service restaurants. Indeed, there are very few operators within limited-service restaurants that specialise in food delivery.
One company with interesting potential is Ba & Co Gastronomie GmbH, which at the end of the review period operated five Türkis Restaurants selling Middle Eastern cuisine, in addition to 10 Türkis takeaway stalls and limited-service restaurants with a focus on kebabs. The company originated as a kebab stall in the 1990s and has only shown a growing interest in expanding into full-service restaurants in recent years.
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Full-Service Restaurants
FSR (full-service restaurants) encompasses all sit-down establishments where the focus is on food rather than on drink. FSR is characterized by table service and a relatively higher quality of food compared to quick-service units. Menus offer multiple selections and may include breakfast, lunch and dinner. Preparation of food products is often complex and involves multiple steps. NOTE: restaurants types catalogued in this segment refer to table-service only (outlets with a proper “full table service:” wait staff attending customers and taking orders at the tables). Outlets with “limited table service” are excluded from FSR. For example: outlets where customers order their food at the counter are excluded (even though the waiter will then bring the food at the table).
See All of Our DefinitionsThis report originates from Passport, our Full-Service Restaurants research and analysis database.
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