As was the case for other consumer foodservice channels, full-service restaurants benefited from the reopening of the Israeli economy, supported by the high level of vaccinations in the population, in 2021. During the year, the Israeli Government provided a boost to the vaccination programme by allowing vaccinated people to enter all businesses.
Nonetheless, full-service restaurants could not ignore the huge shift towards online ordering, specifically for delivery services, during the COVID-19 crisis. Amongst the main reasons for the development of this trend was the strong emergence of third party delivery apps operated by companies offering unprecedented convenience to consumers whilst also offering the operators of restaurants a relatively simple and cost-effective way to reach customers looking for a delivery service.
While, on the whole, full-service restaurants was less capable of exploiting the trend towards having food delivered than other consumer foodservice channels during the COVID-19 crisis, some full-service categories were better placed to respond to this shift in demand than others. Many Asian restaurants, both chained and independent, already had delivery systems in place before the outbreak of COVID-19.
Rising costs, including increasing energy, food and labour costs, are set to drive up prices across the consumer foodservice industry during the forecast period. While this will have an effect on all consumer foodservice channels, it is likely to have a particularly major impact on full-service restaurants outlets, which tend to already charge higher prices than rival formats.
The most important trend in full-service restaurants during the forecast period is set to be the increasing importance of takeaway and delivery orders, with this growth set to come partially at the expense of demand for dine-in service. The COVID-19 situation has given many Israeli people reason to question their previous habits of socialising in consumer foodservice outlets rather than at home and the forecast period is expected to see a major shift back towards people spending more time with friends and family in private settings, rather than gathering in full-service restaurants.
The forecast period is set to see Asian full-service restaurants players register one of the strongest performances of any category in full-service restaurants. Full-service restaurants serving Asian cuisine can be expected to cope more effectively with the effects of the COVID-19 crisis than other types of full-service restaurants for various reasons, including the rising popularity of Asian cuisine amongst the Israeli population.
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FSR (full-service restaurants) encompasses all sit-down establishments where the focus is on food rather than on drink. FSR is characterized by table service and a relatively higher quality of food compared to quick-service units. Menus offer multiple selections and may include breakfast, lunch and dinner. Preparation of food products is often complex and involves multiple steps. NOTE: restaurants types catalogued in this segment refer to table-service only (outlets with a proper “full table service:” wait staff attending customers and taking orders at the tables). Outlets with “limited table service” are excluded from FSR. For example: outlets where customers order their food at the counter are excluded (even though the waiter will then bring the food at the table).See All of Our Definitions
This report originates from Passport, our Full-Service Restaurants research and analysis database.
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