Full-service restaurants is expected to see increases in current value sales, transaction volumes and outlet numbers throughout the forecast period. With restaurants now operating at full capacity and consumer confidence having returned, more people are expected to dine out more frequently, and explore the different options that restaurants in the United Arab Emirates have to offer.
During the difficult period of trading in 2020, and to a lesser extent 2021, players in full-service restaurants had to adapt to the conditions by reaching their customers in other ways. This led many companies to expand into home delivery, including those that would not usually be expected to offer home delivery.
Consumer foodservice is an extremely difficult industry in which to work, and the overall wellbeing of foodservice staff is difficult to maintain due to the nature of the industry, including long and unsociable working hours and a high level of stress. Furthermore, the economic situation in the aftermath of the COVID-19 pandemic has the potential to exacerbate this situation.
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FSR (full-service restaurants) encompasses all sit-down establishments where the focus is on food rather than on drink. FSR is characterized by table service and a relatively higher quality of food compared to quick-service units. Menus offer multiple selections and may include breakfast, lunch and dinner. Preparation of food products is often complex and involves multiple steps. NOTE: restaurants types catalogued in this segment refer to table-service only (outlets with a proper “full table service:” wait staff attending customers and taking orders at the tables). Outlets with “limited table service” are excluded from FSR. For example: outlets where customers order their food at the counter are excluded (even though the waiter will then bring the food at the table).See All of Our Definitions
This report originates from Passport, our Full-Service Restaurants research and analysis database.
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